Policies
Privacy Policy
Last updated: September 14, 2026
Overview
This Privacy Policy explains how Simona Monique Collection ("we," "us," or "our") collects, uses, and protects information when you visit our website or place an order. By using this site, you agree to the collection and use of information as described here.
Information We Collect
We may collect the following types of information:
- Contact information — name, email address, shipping and billing address, phone number, provided when you place an order, sign up for our newsletter, or contact us.
- Order information — items purchased, order value, and order history.
- Payment information — payment details are collected and processed directly by our e-commerce platform (Shopify) and its payment processor; we do not store full payment card numbers on our own systems.
- Device and usage information — browser type, IP address, pages visited, and similar technical data collected automatically via cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer service.
- Communicate with you about your order, account, or inquiries.
- Send marketing communications, such as our newsletter, if you've opted in — you can unsubscribe at any time.
- Improve our website, products, and customer experience.
- Detect and prevent fraud or misuse of our site.
Cookies
Our site uses cookies to keep your shopping cart working, remember your preferences, and understand how visitors use the site. See our Cookie Policy for more detail and how to control cookies through your browser.
Third-Party Service Providers
We use trusted third-party providers to run our store, including Shopify (e-commerce platform and hosting) and a payment processor to handle transactions securely. These providers only receive the information necessary to perform their services and are bound by their own privacy and security obligations.
We Do Not Sell Your Data
We do not sell or rent your personal information to third parties for their own marketing purposes.
Your Rights
You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications, at any time by contacting us at simonamoniqueco@yahoo.com. Depending on where you live, you may have additional rights under applicable law.
Data Retention & Security
We retain information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.
Children's Privacy
Our site is not directed to children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this Privacy Policy or your data can be sent to simonamoniqueco@yahoo.com or via our Contact page.